Give us the unit, not just the hospital
Restrictions are per-unit. We confirm before building so nothing gets turned away.
Occasion
The one occasion where the wrong arrangement gets turned away at the front desk. Tell us where it is going before anything else.
Hospitals have rules and they vary by unit, not by building. ICU, oncology, transplant and some post-surgical units frequently do not allow fresh flowers at all, because of infection risk or airflow. A large arrangement can also be genuinely unwelcome in a room with no surface to put it on.
So the first thing we ask is the hospital and the unit. We will check before we build, which means you do not pay for something that gets refused at the desk. If flowers are not allowed, we will say so and suggest sending to the home instead for when they are discharged — which is often the better timing anyway.
Worth knowing
Three things that make the difference on this particular occasion.
Restrictions are per-unit. We confirm before building so nothing gets turned away.
Hospital rooms have almost no surface. A compact vase arrangement beats anything tall.
Heavy fragrance is rough on someone who is nauseated. We keep get-well arrangements low-scent by default.
We're open 24 hours. Call the shop and we'll build it and get it out the door.
FAQ
Anything else, the phone is the fastest way — we're open 24 hours.
Yes, with a room number and the unit name. We confirm the unit permits fresh flowers before we build anything, so you are not paying for an arrangement that gets refused.
Commonly ICU, oncology, transplant and some post-surgical units, though it varies by facility. Tell us where it is going and we will check rather than guess.
Compact, low-scent and cheerful. Hospital rooms have very little surface space and strong fragrance is unkind to someone nauseated. Foliage-heavy arrangements also last longer than a hospital stay usually does.
If the stay is short, the house is often better — it is waiting when they get home, and nobody has to carry it out to a car. We will help you decide on the phone.
Yes, order by 1 PM. We are open 24 hours, which matters here because hospital news rarely arrives at a convenient time.